Mia Assist FAQ

Do You Offer Free Discovery Calls?
Yes, we do offer free discovery calls. You can schedule one here.

What Is A Chatbot?
A chatbot is an AI-powered virtual assistant designed to address common questions related to a company's services or products. It uses natural language processing to engage in conversational exchanges with users, providing responses similar to a human but with the efficiency and scalability of an automated system.

How Can An FAQ Chatbot Benefit My Company?
FAQ chatbots offer immediate, 24/7 support to users, handling routine inquiries efficiently. This frees up human customer service reps for more complex tasks, improves customer satisfaction with instant answers, and potentially increases engagement through personalized experiences. Additionally, chatbots collect lead information for follow-up.

What Are Some Common Use Cases For FAQ Chatbots?
FAQ chatbots are used for customer support, product and service information, onboarding help, website navigation aid, and much more. They can integrate with knowledge base content, directing customers to helpful resources. The opportunities are endless.

How Does A Chatbot Integrate With My Existing Knowledge Base?
Chatbots can integrate with your existing knowledge base content, including support articles, product documentation, manuals, and forums, pulling relevant information and directing customers to these resources for further help.

Do Your Chatbots Support Multiple Languages?
Currently, our chatbots only support English.

Do I Own The Leads?
Yes, you own the leads generated. They are typically sent to your email within 5 minutes of the chatbot's engagement. Integration into Google Sheets or your systems is available, though setup fees may apply.

Do I Need To Have An Existing Website?
Yes, it's recommended to have an existing website for static page integration. Chatbots can also be used in help articles, but a website offers broader utility.

How Does The Integration Work?
We create and train the bot on our server, then deploy the code into your website.

How Long Does It Take To Train The AI Chatbot?
The training duration varies based on complexity, training data, and goals. Simple, pre-trained models can be ready within hours or days, while larger, complex models may require weeks.

Once Created, How Quickly Can A Chatbot Be Added To My Website?
Integration is swift, involving embedding a code into your website, typically in the footer. While the technical embedding is quick, allow time for testing on various devices and browsers. Complex integrations may vary in timeline.

Who Have You Worked With?
We've worked with Airbnb property owners, contractor companies, plumbing companies, among others.

Do You Guarantee More Leads?
No, we do not guarantee more leads. The purpose of the chatbot is to systemize messaging and answer questions for follow-up.

How Much Are Your Services?
Pricing depends on the selected package. Please contact us directly for pricing information.